At Sense Medical, we understand that the success of your business relies on the finest products and services from your suppliers. This is why your Sense Medical specialists are dedicated to providing you, with the very best levels of customer service and ensuring optimal performance and longevity for your Canon products.
This dedication to your business success is reflected in Sense Medical’s highly trained experts, superior ophthalmic instruments, efficient replacement parts and support services.
All of Canon’s devices have been designed to handle day-to-day operation within your Ophthalmic clinic and for peace-of-mind come with warranty and servicing options.
Canon products are purchased with the assurance of either a 1 or 2-year manufacturer’s guarantee, followed by annual standard service or a fully comprehensive service plan.
Please contact the service team for further warranty options.
Your new Canon device will be installed and connected (PC, Printer, and/or other instruments) by your Sense Medical service engineer*. They will then demonstrate how to operate your device and get the most from it.
Should you require additional training for further members of your team, this can be arranged, please contact the service team.
*If the system is networked, Sense Medical is responsible only for the set-up and installation of equipment purchased from Sense Medical Ltd.
Sense Medical’s service team is available to make sure you get the most out of your Canon device. In our Resource Hub, we provide you with product brochures, product FAQs, information sheets and links to clinical studies so that you can get the very best from your device. We also provide information regarding our product warranty and service options.
If you require further information then please get in touch directly with our service team.
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