Sense Medical is the official, exclusive distributor for Canon Medical Systems Europe in the UK & Ireland.
We are an approved NHS Supply Chain framework provider for Ophthalmology equipment in the UK. We also actively promote our products to the high street optometrist.
Our certification to ISO 13485:2016 Medical Devices Quality Management Systems and WEEE Environmental Management Systems, ensure continuous improvement, provide traceability and assurance to our customers of our commitment.
Our values
We are a dynamic team dedicated to ophthalmology and we are truly a customer centric organisation.
We like to think our service is “world class”, we take pride and value from the Japanese way of thinking and truly understand why Japanese manufacturing makes the difference in quality. We are proud partners of Canon Medical Systems Europe and together we aim to increase the already high standards of Ophthalmic imaging equipment.
The company puts the customer first - we are truly a customer centric organisation.
Honesty
We value our employees and constantly look at ways to create a fun, enjoyable and fast-paced working environment in order to serve our customers promptly.
Transparency
We trust in each other, and our clients trust us to deliver. We protect their interests and never over-promise. A reliable partner, with them every step of the way.
Reliability
A dynamic team dedicated to ophthalmology, who value the gift of sight; it is what makes Sense Medical - the first sense of the five main human senses.
Respect
We believe that our team is the heart and soul of our organisation, driving innovation, excellence and customer satisfaction. Become acquainted with the faces of the people who work tirelessly to make our company successful.
Director
Finance Director
Clinical Support Engineer
Marketing Manager
Service Manager
Quality Compliance
Canon’s extensive line of ophthalmic diagnostic equipment spans cutting-edge digital retinal imaging systems, optical coherence tomography systems, and tonometers, as well as associated intuitive control software to enhance patient care.
The partnership with Canon is a unique model for us, which sets us apart from normal distributorship. Canon is a global medical imaging brand, with direct and indirect presence on the global stand. Canon Eyecare has always been a ‘premium’ brand that all clinicians and medical photographers are very familiar with and we want to build on that strength in the UK and Ireland markets.
From start to finish, I have been very happy with my dealings with Sense Medical. Abdul from Sense Medical was very professional and thorough and worked well with our in-house IT staff to link the cameras in the way we requested. Abdul kept us updated frequently with the progress of the project and responded rapidly even to out-of-hours emails. I have no hesitation in recommending the Sense Medical team.
We received our Xephilio OCT-R1 a month ago and have been delighted by it from day one. It is perfect for our high street practice – fast scan speeds, fantastic eye tracking, beautiful reports at a click of a button and of course, the ‘wow factor’ from our patients. It is obvious that a lot of work has been put into the software as well, which was fully and easily customised to our requirements – it is an absolute pleasure to use. The team at Sense Medical have provided excellent support throughout the whole process, from initial enquiry to comprehensive training. We fully share Abdul’s enthusiasm for the OCT-R1 and would highly recommend it to anyone in the market for a new OCT/retinal camera.
Taken delivery of the new Canon OCT-A1 a few weeks ago. One of the best decisions I have made for a long time to enhance my clinic, my patient experience and working pattern. Very quick and easy-to-use and within two minutes I have the most detailed analysis of the Anterior Segment, Retina and Optic Disc. Already worth every penny of my investment! Every eye clinic should have one.
Eye Emporium Opticians previously used another OCT provider, but I was keen to trial the Xephilio OCT-R1 from Canon. I’m extremely impressed with the simplicity-of-use and the image quality produced by the OCT-R1. In addition to the device, the customer service received from Sense Medical was high quality and as a result we are looking to roll this device out to all our existing and future stores.
We are delighted to be the first in the UK to utilise this ultra-wide field OCT Angiography device in a patient facing setting. With the Xephilio OCT-S1, we can improve patient care by offering immediate scans as simple as taking a picture to look for potentially blinding disease where we would otherwise need to book patients for invasive procedures involving intravenous needles and dyes. This technology will help our clinicians to make rapid diagnoses of many conditions and prevent and treat the most common forms of sight loss.
